31+ Free Process Map Templates [Excel, Word, PowerPoint]

A process map template is a tool used by many organizations to have an idea of the flow of a task or project. A process map is used for managing and planning project. The main purpose of using this document is to improve the efficiency of your business.

What is business process mapping?

A process map template is an integral part of the business process management. Within organization, this is a framework use in the establishment of visual representations of work processes. With the help of process map, you can explain the relationship between the inputs and steps that generate an end service or product. However, this documentation pays attention to;

  • What your business is doing
  • The reason behind what your business does
  • Your business’ standard for success
  • Who is responsible
  • Where and when the different steps happen

The use of process map template is not just important for your company but also for all stakeholders especially those involved in it.

Why do you require a process map template?

Let us discuss below some benefits of using a process map template;

  • It gives you with insight into a specific process.
  • It assists team in brainstorming and improving processes.
  • A process map improves communication.
  • For your processes, it gives documentation.

Furthermore, during defining process ownership, process boundaries, process metrics, and process responsibilities, this process map determines repetitions, delays, and bottlenecks. For waste management, streamlining work processes, and improving understanding, you can also use process mapping. Below are some other uses of process mapping;

  • You can use it to enhance the understanding of a certain process
  • To identify how you can improve a process.
  • Use it to indicate how to do a process to others.
  • The individuals who are engaged in the same process, you can use it to improve communication between them.
  • A process mapping is used to plan your project.

Moreover, a process mapping allows you to understand the characteristics of a process. This way, you can create helpful data that you can use in problem-solving. You can also strategically ask relevant questions in order to improve a certain process.

How to create a process map?

Here are steps for creating a process mapping;

Select a process:

At first, determine the reason that why you need to create a process map. Some reasons are;

  • Your current process isn’t performing well.
  • You require to plan a new service.
  • You have to enhance the value derived from a certain process.

So, analyze the start and focus on the events that created the demand for the process map. Then, uniquely define the end that contains the conditions or parameters to satisfy the demand.

Determine the scope of each process step:

You have to analyze the whole process and collect information and data. This data collection and analysis should be properly documented. Determining all the parameters involved in the process are also important such as the suppliers, machinery, and more.

Plan and schedule your resources:

You should determine the steps involved in the process and during designing the map, shift your mindset from functional to process-oriented. You can achieve this by concentrating on the roles instead of the jobs.

Select your mapping techniques:

Next, select a mapping technique such as a deployment flowchart or a process flowchart. After selecting, plan the process of conducting interviews with individual people.

Conduct interviews:

Since you have established interviews in the process map so plan then conduct them in the sequence of roles. After that, perform as-is process and give the short description of the activities that transform the inputs into outputs.

In the end, analyze, assess, and sign-off your process mapping.


In conclusion, a process map template is an effective tool that makes your project simpler and save time. A process mapping gives you an effective visual communication of information, data, and ideas.